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Video - The Complaints Handling Procedures(12'03"):    View
 
 
COMPLAINT FORM


If you are discriminated against unlawfully because of your sex, marital status, pregnancy, disability or family status, you may lodge a complaint with us.

Points to Note:-

i. Under the anti-discrimination laws the Equal Opportunities Commission may decide not to conduct, or to discontinue, an investigation into a complaint where a period of more than 12 months has elapsed beginning when the act complained of was done. If your complaint is more than 12 months old, it may be rejected unless there are extenuating circumstances for the delay.
ii. Please note that, if you intend to institute legal proceedings, you have to do so within 24 months beginning when the act complained of was done, although the District Court may consider any claim which is out of time if, in all circumstances of the case, it considers that it is just and equitable to do so.
iii. For the purpose of verifying identity, aggrieved person/aggrieved person and representative of aggrieved person must provide a copy of his/her valid identity document to the Equal Opportunities Commission (EOC).
iv. If aggrieved person is represented by a representative, the EOC will deal directly with the representative.
v. Please note that electronic communication may be subject to interceptions, interference or virus attack. Should you choose to correspond by electronic means, the integrity of any electronic communication record and/or attachment in the course of transmission is not able to be guaranteed.

If you have any questions or need assistance in filling the form, please call the EOC hotline on 2511 8211 or e-mail to EOC at complaint@eoc.org.hk . On receipt of this on-line complaint form, you will be contacted by an EOC officer. If you do not receive any message from us seven days after you send in your complaint, please call our hotline as we may have failed to receive your message due to technical failure.

Part I : Particulars of

I would like to lodge a complaint of discrimination under the  Discrimination Ordinance.

Name : (Chinese)*
(English)*
*
Occupation :
Tel No. : (home)
(office)
Mobile/pager no.:
Fax no.: 
Email address :
Correspondence Address :

Part II : Please fill in this part if the aggrieved person is assisted by a representative

Particulars of representative

I hereby appoint the following person as my representative to assist me to handle my complaint.


(Chinese)
(English)
Relationship to aggrieved person :
Occupation :
Tel No. : (home)  
(office)
Mobile/pager no.:  
Fax no.:
Email address :
Correspondence Address :

Part III : Particulars of Respondent(s) (individual / organization)


Name of Respondent (individual / organization) : *
Nature of Respondent's business (organization):
Respondent's occupation (individual):
Email address:
Tel No :  (home)  
(office)
Mobile/pager no.:
Fax no.:
Correspondence Address :
Particulars of more respondents(s) (individual / organisation) attached

Part IV : The Complaint

1. Your allegation(s). (Please include concerned person(s), time, date, location, incident and effects on you). Information given in this part will be given to the Respondent(s) (individual / organization) for comments.

*
2. Document(s) supporting your allegation(s) (e.g. proof of disability)

Yes (To send in copies of the document(s).
EOC address: 19/F., CityPlaza Three, 14 Taikoo Wan Road,
Taikoo Shing, Hong Kong.)
No

3.Witness(es) available 

Yes (please provide particulars of witness(es))
No
Name :
Email address :
Tel No :  (home)  
(Office)
Mobile/pager no.:
Fax no.:
Correspondence Address :
Particulars of more witness(es) attached
4. I have the following special request(s):


 
 (a) Do not call me at my office
 (b) Mail should be sent to me by mail
 (c) Other request(s) (please specify)

Part V : Declaration

The information provided by me in this complaint form is true to the best of my knowledge. I authorize the Equal Opportunities Commission to obtain information from the Respondent to facilitate the investigation into my complaint(s) lodged under the Disability/Sex/Family Status Discrimination Ordinance

Remark : All personal data submitted will only be used for purposes related to the carrying out of the statutory functions of the EOC. Data subjects have the right to request access to and correction of their personal data submitted for this complaint. Formal requests under the Personal Data (Privacy) Ordinance should be submitted in writing to the Director (Planning & Administration) at the EOC address. The personal data submitted may be transferred to parties who will be involved in the processing of the complaint. The information provided might also be disclosed to agencies who are authorised to receive information relating to law enforcement

 

 

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