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Statistics on Enquiries, Complaints and Legal Assistance for the Period of 1.1.2011 to 31.12.2011   Statistics on Enquiries, Complaints and Legal Assistance for the Period of 1.1.2010 to 31.12.2010   Statistics on Enquiries, Complaints and Legal Assistance for the Period of 1.1.2009 to 31.12.2009   Statistics on Enquiries, Complaints and Legal Assistance for the Period of 1.1.2008 to 31.12.2008   Enquiries and complaints statistics for the period 1.1.07 to 31.12.07   Enquiries and complaints statistics for the period 1.1.06 to 31.12.06   Enquiries and complaints statistics for the period 1.1.05 to 31.12.05   Enquiries and complaints statistics for the period 1.1.04 to 31.12.04   Enquiries and complaints statistics for the period 1.1.03 to 31.12.03   Enquiries and complaints statistics for the period 1.1.02 to 31.12.02   Enquiries and complaints statistics for the period 1.1.01 to 31.12.01   Enquiries and complaints statistics for the period 1.1.00 to 31.12.00   Enquiries and complaints statistics for the period 1.1.99 to 31.12.99   Enquiries and complaints statistics for the period 1.1.98 to 31.12.98   Enquiries and complaints statistics for the period 20.9.96 to 31.12.97