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Mr Robert HSU Soong-nien
Senior Manager, Group Digital Experience and Accessibility, HSBC

Mr Robert Hsu currently occupies the position of Senior Manager in HSBC Group Digital Experience and Accessibility team. HSBC has the ambition of becoming the world’s most digitally accessible bank by harnessing the power of technology to provide a great digital
experience for everyone, especially customers and staffs with disabilities and neurodiversity.
Mr Hsu advocates inclusive and accessible digital experiences for culturally and linguistically diverse communities of all abilities and disabilities, to empower everyone to adapt to the world around and achieve more.
Presentation title:
HSBC’s Digital Accessibility Programme
Presentation summary:
The presentation will introduce HSBC’s digital accessibility programme and how it aims to be the bank of choice for customers with disabilities and neurodiversity, and the employer of choice for individuals with disabilities and neurodiversity through transforming
culture and enhancing knowledge.