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Latest Service Arrangements

In view of the latest spread of the COVID-19 epidemic in the community, the Commission only provides basic and limited services to the public until further notice. Members of the public are advised to lodge complaints or make enquiries through existing means such as calling our hotline and completing on-line forms. All visits to our office, including our reception services that involve face-to-face contact, will be temporarily suspended. The operating hours of our hotline services are from 10:00 am to 2 pm. Voice messages left with our hotline after 2pm will be attended to the next working day. The Commission will review the aforementioned measures having regard to the development of the epidemic and make further announcements as necessary.


Revised on 8 December 2020

Poster of Latest Service Arrangements