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Special Work Arrangement

In view of the latest spread of the COVID-19 epidemic in the community, the Commission is currently providing basic and limited services to the public until further notice. During the period, the operating hours of our hotline services are from 10:00 am to 2 pm. Voice messages left with our hotline after 2 pm will be attended to the next working day. Except for appointments which have been made, visits to our office involving face-to-face contact are temporarily suspended. Members of the public are advised to make enquiries or lodge complaints through other existing means such as calling our hotline or completing on-line forms. The Commission will review the aforementioned measures having regard to the development of the epidemic and make further announcements as necessary.

Thank you for your understanding.


Revised on 30 July 2020

Poster of SPECIAL  ANNOUNCEMENT