The EOC is pleased to announce that Ms CHAN Chok-kuan and Mr TAM Ka-hang, two Senior Officers from the Complaint Services Division of the Commission, have recently won The Ombudsman’s Awards 2019 in the category “Officers of Public Organisations”. The Ombudsman’s Awards Scheme was introduced in 1997 to promote good public administration, and has been extended since 1999 to honour individual officers of Government departments and public organisations for demonstrating an outstanding level of responsibility and diligence in handling complaints.

As the sole statutory body tasked with eliminating discrimination in Hong Kong, the EOC will continue to uphold principles of fairness and impartiality while adopting a victim-centric approach in providing avenues of redress for aggrieved persons under the anti-discrimination ordinances.

• View the winner list
• Learn about the EOC’s complaint-handling procedures