Part B: Status of Complaints Handled
(1) Complaint investigation
|
|
Investigation/Conciliation |
Investigation Discontinued |
Endeavour to Conciliate |
|
Total |
Under
Investigation/ Conciliation |
Investigation Not Possible(2) |
Early resolution(3) |
Other situations(4) |
Conciliation Attempted |
Conciliated |
Conciliation Not Successful(5) |
SDO |
466 |
-- |
-- |
-- |
-- |
-- |
-- |
-- |
Employment field |
392 |
101 |
0 |
11 |
207 |
73 |
61 |
12 |
Non-employment field |
74 |
17 |
0 |
0 |
52 |
5 |
5 |
0 |
DDO |
630 |
-- |
-- |
-- |
-- |
-- |
-- |
-- |
Employment field |
385 |
76 |
0 |
6 |
248 |
55 |
41 |
14 |
Non-employment field |
245 |
49 |
0 |
4 |
154 |
38 |
36 |
2 |
FSDO |
49 |
-- |
-- |
-- |
-- |
-- |
-- |
-- |
Employment field |
43 |
8 |
0 |
1 |
31 |
3 |
3 |
0 |
Non-employment field |
6 |
0 |
0 |
0 |
6 |
0 |
0 |
0 |
RDO |
111 |
-- |
-- |
-- |
-- |
-- |
-- |
-- |
Employment field |
31 |
7 |
0 |
0 |
21 |
3 |
3 |
0 |
Non-employment field |
80 |
9 |
0 |
2 |
65 |
4 |
3 |
1 |
(2) Self-initiated investigation
(i) Discriminatory Advertisement
|
Total |
Under Investigation |
Resolved |
No Further Action |
SDO |
2 |
2 |
0 |
0 |
DDO |
0 |
0 |
0 |
0 |
FSDO |
0 |
0 |
0 |
0 |
RDO |
0 |
0 |
0 |
0 |
(ii) Cases relating mainly to access to premises and provision of goods & services
|
Total |
Under Investigation |
Resolved |
No Further Action |
SDO |
9 |
1 |
7 |
1 |
DDO |
17 |
1 |
13 |
3 |
FSDO |
0 |
0 |
0 |
0 |
RDO |
2 |
0 |
2 |
0 |