Part B: Status of Complaints Handled
(1) Complaint investigation
|
|
Investigation/Conciliation |
Investigation Discontinued |
Endeavour to Conciliate |
|
Total |
Under
Investigation/ Conciliation |
Investigation Not Possible(2) |
Early resolution(3) |
Other situations(4) |
Conciliation Attempted |
Conciliated |
Conciliation Not Successful(5) |
SDO |
306 |
-- |
-- |
-- |
-- |
-- |
-- |
-- |
Employment field |
255 |
87 |
0 |
1 |
133 |
34 |
29 |
5 |
Non-employment field |
51 |
14 |
0 |
0 |
29 |
8 |
8 |
0 |
DDO |
427 |
-- |
-- |
-- |
-- |
-- |
-- |
-- |
Employment field |
310 |
89 |
0 |
9 |
188 |
24 |
23 |
1 |
Non-employment field |
117 |
34 |
0 |
1 |
68 |
14 |
13 |
1
|
FSDO |
33 |
-- |
-- |
-- |
-- |
-- |
-- |
-- |
Employment field |
29 |
8 |
0 |
0 |
19 |
2 |
2 |
0 |
Non-employment field |
4 |
0 |
0 |
0 |
4 |
0 |
0 |
0 |
RDO |
58 |
-- |
-- |
-- |
-- |
-- |
-- |
-- |
Employment field |
21 |
4 |
0 |
0 |
16 |
1 |
1 |
0 |
Non-employment field |
37 |
7 |
0 |
2 |
27 |
1 |
1 |
0 |
(2) Self-initiated investigation
(i) Discriminatory Advertisement
|
Total |
Under Investigation |
Resolved |
No Further Action |
SDO |
1 |
0 |
0 |
1 |
DDO |
0 |
0 |
0 |
0 |
FSDO |
0 |
0 |
0 |
0 |
RDO |
2 |
0 |
0 |
2 |
(ii) Cases relating mainly to access to premises and provision of goods & services
|
Total |
Under Investigation |
Resolved |
No Further Action |
SDO |
2 |
0 |
0 |
2 |
DDO |
8 |
0 |
6 |
2 |
FSDO |
0 |
0 |
0 |
0 |
RDO |
1 |
0 |
1 |
0 |