Part B: Status of Complaints Handled
(1) Complaint investigation
|
|
Investigation/Conciliation |
Investigation Discontinued |
Endeavour to Conciliate |
|
Total |
Under
Investigation/ Conciliation |
Investigation Not Possible(2) |
Early resolution(3) |
Other situations(4) |
Conciliation Attempted |
Conciliated |
Conciliation Not Successful(5) |
SDO |
525 |
-- |
-- |
-- |
-- |
-- |
-- |
-- |
Employment field |
410 |
75 |
0 |
11 |
268 |
56 |
44 |
12 |
Non-employment field |
115 |
24 |
0 |
2 |
74 |
15 |
13 |
2 |
DDO |
712 |
-- |
-- |
-- |
-- |
-- |
-- |
-- |
Employment field |
508 |
100 |
0 |
15 |
340 |
53 |
52 |
1 |
Non-employment field |
204 |
41 |
0 |
6 |
128 |
29 |
27 |
2 |
FSDO |
49 |
-- |
-- |
-- |
-- |
-- |
-- |
-- |
Employment field |
42 |
5 |
0 |
0 |
33 |
4 |
3 |
1 |
Non-employment field |
7 |
1 |
0 |
0 |
6 |
0 |
0 |
0 |
RDO |
99 |
-- |
-- |
-- |
-- |
-- |
-- |
-- |
Employment field |
44 |
12 |
0 |
1 |
28 |
3 |
3 |
0 |
Non-employment field |
55 |
8 |
0 |
4 |
41 |
2 |
2 |
0 |
(2) Self-initiated investigation
(i) Discriminatory Advertisement
|
Total |
Under Investigation |
Resolved |
No Further Action |
SDO |
4 |
1 |
2 |
1 |
DDO |
0 |
0 |
0 |
0 |
FSDO |
0 |
0 |
0 |
0 |
RDO |
3 |
0 |
1 |
2 |
(ii) Cases relating mainly to access to premises and provision of goods & services
|
Total |
Under Investigation |
Resolved |
No Further Action |
SDO |
6 |
1 |
1 |
4 |
DDO |
14 |
1 |
10 |
3 |
FSDO |
0 |
0 |
0 |
0 |
RDO |
1 |
0 |
1 |
0 |