Part B: Status of Complaints Handled
(1) Complaint investigation
|
|
Investigation/Conciliation |
Investigation Discontinued |
Endeavour to Conciliate |
|
Total |
Under
Investigation/ Conciliation |
Investigation Not Possible(2) |
Early resolution(3) |
Other situations(4) |
Conciliation Attempted |
Conciliated |
Conciliation Not Successful(5) |
SDO |
423 |
-- |
-- |
-- |
-- |
-- |
-- |
-- |
Employment field |
346 |
69 |
0 |
3 |
214 |
60 |
51 |
9 |
Non-employment field |
77 |
13 |
0 |
2 |
54 |
8 |
7 |
1 |
DDO |
602 |
-- |
-- |
-- |
-- |
-- |
-- |
-- |
Employment field |
400 |
98 |
0 |
7 |
242 |
53 |
46 |
7 |
Non-employment field |
202 |
38 |
0 |
3 |
133 |
28 |
26 |
2 |
FSDO |
39 |
-- |
-- |
-- |
-- |
-- |
-- |
-- |
Employment field |
35 |
10 |
0 |
0 |
23 |
2 |
2 |
0 |
Non-employment field |
4 |
1 |
0 |
0 |
3 |
0 |
0 |
0 |
RDO |
76 |
-- |
-- |
-- |
-- |
-- |
-- |
-- |
Employment field |
28 |
7 |
0 |
0 |
19 |
2 |
1 |
1 |
Non-employment field |
48 |
7 |
0 |
1 |
39 |
1 |
1 |
0 |
(2) Self-initiated investigation
(i) Discriminatory Advertisement
|
Total |
Under Investigation |
Resolved |
No Further Action |
SDO |
4 |
0 |
3 |
1 |
DDO |
0 |
0 |
0 |
0 |
FSDO |
0 |
0 |
0 |
0 |
RDO |
0 |
0 |
0 |
0 |
(ii) Cases relating mainly to access to premises and provision of goods & services
|
Total |
Under Investigation |
Resolved |
No Further Action |
SDO |
10 |
0 |
9 |
1 |
DDO |
22 |
9 |
9 |
4 |
FSDO |
0 |
0 |
0 |
0 |
RDO |
1 |
0 |
1 |
0 |