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Statistics on Enquiries, Complaints & Legal Assistance

Statistics on Enquiries and Complaints for the Period of 1 January 1999 to 31 December 1999

Note:

  1. including complaints carried forward from previous years
  2. Respondent's identity cannot be ascertained or respondent's whereabouts cannot be traced.
  3. Complainant had no desire to pursue complaint after matter resolved in the course of investigation.
  4. on ground of : no unlawful act; no desire to pursue complaint (except for cases covered by Note (3) above); lapsed over 12 months; should not be a representative complaint; being frivolous, vexatious, misconceived or lacking in substance
  5. conciliation effort made but failed to bring about settlement
  6. cumulative figures since 20 September 1996
  7. including one SDO case withdrawn
  8. including legal proceedings
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